Review Response Program
Every Review, Answered.
An InnVentures exclusive
3 Months Free
Then $49/month for 9 Months
Month-to-Month
12 months of total service coverage
We respond to every review.
On every major platform.
Google
Expedia
Wotif
TripAdvisor
Orbitz
LastMinute
Booking.com
Travelocity
Ebookers
Hotels.com
CheapTickets
MrJet
Facebook
Yelp
Brand surveys*
*Medallia, Qualtrics, and other brand feedback platforms
How it works
From guest review to approved response.
1
Review comes in.
Our system captures every new guest review across all major platforms and assigns it to a dedicated team member.
2
We draft the response.
A real person on our team reads the review and writes a thoughtful, property-specific response.
3
Your team approves.
The review and response draft go to your team via email, dashboard, or our inTouch mobile app. Approve, edit, or delay with a tap.
What you can count on
Every review, answered.
Positive, negative, and everything in between.
Staffed 7 days a week.
Including holidays. Reviews don't wait, neither do we.
Every language your guests speak.
We respond to reviews in any language.
Critical reviews? We check in first.
Serious issues go to your team before we draft a word.
Enroll your property
Takes about 30 seconds. We'll be in touch within 24 hours.